
ホスト
レビューの数は3,116件です。
3116
件
レビュー5つ星中4.7つ星の平均評価
4.7
評価ホスティング歴10年
10
年
ホスティング歴- 使用言語:英語
- 居住地:アトランタ, ジョージア州
I am a Nurse Manager who enjoys traveling.
Jenniferさんのレビュー
0件中0件表示
評価:1/5
、  · 
2020年10月My daughter was thoughtful enough to give me a four night stay at an Airbnb in Savannah Georgia. It was a Cute apartment with a great location. It would have been nice if Jennifer the host had mentioned that the entire Broughton Street was ripped up in front of the building and also Jefferson Street on the side of the building. That would have a forwarded us an easier way to access the apartment and find a place to park the car. We got through that OK though.We checked on a Monday and had no TV service. By Tuesday we didn’t have any Wi-Fi service. When we contacted the host Jennifer, she came out to check on things on Wednesday morning and discovered the router was bad and told us that she would order a new router but unfortunately it would not be there by the time we checked out on Friday. Again, no problem. I’m 70 years old and enjoying a birthday vacation and I can live without either, and I told that to Jennifer, who up to that point was attentive. The problems all started on Thursday when we went out for the day and came home at 7:30 to discover we had no power. In a text to Jennifer to I explained the problem especially the fact that we had no light to see or air conditioning on a warm evening. She deferred to her husband Matt Dewitt who called us within 15 minutes. Unfortunately for us his response was neither helpful or professional. In fact his question of what we had done about the problem and the fact that he had paid his bills on time was downright rude. When I asked him what he planned to do about our problem his response was if we were unhappy to pack our bags and get out of his property. This was not an option in the pitch dark. When later contacted by my daughter about the problem he called her with a demeaning attitude as to the fact since she rented the property she should be in it and not her father, although it had been clearly explained to Jennifer in Emails by both myself and my daughter that this was a gift. We made it through a warm evening packed and left the next day by 10:15.
Further communication went nowhere, and both my daughter and myself stopped taking his calls which had turned into bullying sessions. The last communication I received from him is as follows.........Be assured of something my friend. Yes, Jillian is given the opportunity to review and so am I. I have a very (and I stress very) strong relationship with airbnb that includes a dedicated account manager who removes negative reviews. Jillian will not have that opportunity. Once I review her and include both of your phone numbers in the review, no host will ever rent to her again.
Good luck to anyone who still rents from these people. As long as you don’t have any problems you should have a good time, but heaven forbid that you have any problems and have to deal with the wrath of Mr. Matt DeWitt.




