It probably would have been a better fit for Liz to rent a higher end cabin on the beach. Our amenities are listed on our site as are the curtains in the upstairs bedrooms which are classic to a "1965" A-frame. Our website states, "cabin sleeps 4".
All of our guests have been able to transport the canoe and kayaks to the beach on utility vehicles similar to Liz's with ropes and straps that we provide as a courtesy.
We provide a bath towel and wash cloth for each renter. For a 4 night stay there were the correct number of towels. We DO provide : salt, pepper, sugar, oil, paper towels, sponges, Saran Wrap etc.....We leave other food amenities up to each renter as each family has their own personal preferences.
Being new to Airbnb, perhaps this renter did not fully understand it is their responsibility to read our home listing thoroughly, making sure it meets their needs before making a reservation. This would have prevented this needlessly critical review.
We pride ourselves on being Gold Star hosts for the past 8 years and love preparing and hosting our home for our visitors.