LOCATION, LOCATION, LOCATION - AND A SPECTACULAR VIEW 26TH FLOOR!
Luxurious, spacious, two bedroom condo in an exclusive complex in downtown Toronto, this unit's location is second to none! Whatever you are in Toronto for, we are probably near it.
DO NOT STAY HERE!!! Maria did not communicate well. She told me that I'd have a parking space..however when I arrived there wasn't a key for the garage. I received three parking tickets bc I was forced to park on the street. When I tried to contact Maria she ignored my calls an…
Titus, Troy here, Maria's husband. Our sincere apologies that this was your experience. Reviewing the correspondence between you and Maria, I found that the documentation very clearly and thoroughly outlined how to access our parking stall - indeed many of our past guests have commented below on how thorough the documentation is. The garage FOB was most certainly there - both the previous and following guests used it. I'm sorry you were unable to locate it (again it's whereabouts was explained in the documentation). Regarding not being able to reach Maria, it seems she tried to contact you and when unable to do so, replied back and redirected you to the documentation, in case you had misplaced it. I'm sorry you two didn't connect. Regarding the three tickets, I am sorry you experienced this. This said, I am surprised you didn't at minimum just go to the parking garage right across the street from our building, rather than expose yourself to three consecutive parking tickets, at double to triple the expense. As a gesture of goodwill, I gather Maria intends to reimburse you for the first ticket (which is roughly equivalent to three days parking in the garage). Again, very sorry you had this experience - we would be happy to welcome you back at a reduced rate in the future and ensure you locate the parking. Best regards and safe travels - and so very sorry again. Troy and Maria Sedgwick
My husband Troy and I reside in Calgary, Alberta with our 8 year old and 3 year old daughters, and our 4 year old son. My husband is in Toronto for business on a regular basis, and we always look forward to staying in our condo.