We sorry to hear that something wasn’t right with the apartment, I have to strongly disagree with your bathroom comments, the unit was completely clean before you arrived and the smell you mention was nothing else that cleaning products ( next time I would put some rosas for you)
About the noise the house rules are pretty clear no noice is allowed from 10:00 pm to 8:00 am what is more than Reasonable hours ( must of our visitors have no problem with that)
The security is just fine, we are in a-residential area and to have access to the apartment you must pass 2 doors ( the main entry and the one for the studio) .
We hope you had a safe trip back home and we wish you the best.
Pd . Remember the word “ Value” next time you rent an space or live any comments
Nano & Family