I want to start by saying that the review above shows the really BAD CHARACTER and EXTREMELY RUDENESS of Aimeric, telling LIES all along the commentary.
You can understand he’s lying when the proof he has “was deleted after by us”. Aimeric maybe doesn’t know (because it never happened) but if we delete a message in (Hidden by Airbnb) it will remain there a message saying “Giuliano deleted the message”. So, we challenge Aimeric to show a screenshot of that message. However, since we tell the truth we have proof and can show all the messages he sent, blackmailing us saying that if we wouldn’t do a TOTAL REFUND he would do the WORSE POSSIBLE REVIEW.
First of all, we have a strict policy that is very clear – We don’t do refunds 7 days before the check in.
Secondly, we had the chance to host other guests on other hosting platform that we declined, so we could receive him those 4 days. Moreover, since he confirmed the reservation, those days got unavailable for other possible guests and we prepared our resources to receive him well and properly, as we usually do.
He made a reservation with us for 4 nights, came and watched the house, backed up in his decision on the day of arrival, and demanded a TOTAL REFUND of his money otherwise he would do a BAD REVIEW.
Even though, we showed some compassion for his situation and offered him a 25% refund of the money we receive (162€)
He decline our answer and we didn’t talk since then.
Hope the next guests we have take in account all the other awesome reviews we have and not trust in people such as Aimeric.
AND Aimeric, YOU ARE THE VOYOU :)