Discover this 50m² apartment, completely renovated with taste.
Fully equipped and comfortable, you will find everything you need to have a good stay.
Do not waste your money, do not waste your time! Here is a list of pros and cons but before that, know that the living conditions were so bad that we cut short our vacations and preferred going back home despite the money spent. Before leaving, we told 2 people from the host team…
Hello Ivan, We are sorry that you had a bad experience in our flat. It is the first time that we have a bad feedback on it, as you can see. We took notes of all the points you mentionned, especially for the smell. For the other points, it seems that you did not really look at what you booked. We always do our best to please our guests but it was just complicated with you because it is your first stay with Airbnb and it seems that you did not read our add at all. We had to bring you a baby couch whereas we never advertised that we had one. We came a second time to replace the cofee machine. We always are quick to find a solution and we are really available. You were disapointed that the building is closed to the remparts with a wooden floor. It is just the same thing in all the buildings of the historic center. You were surprised that it is on the first floor but it is clearly written. And about our communication, you had the phone number of the manager, the phone number of the assistant manager and the Airbnb messaging system but we never had a call from you or a message, except in the end when you had already left and asking for a full refund. We always do our best, it seems that this time it was not enough. We will try to improve our standards levels and put more details on the description. In another hand, I would recommend you to read more carrefully when you book on online websites. best regards
Malouine d'origine, je suis la responsable de l'agence Cocoonr à Saint-Malo. Je me ferai un plaisir de vous recevoir dans ma cité corsaire et de vous faire voyager dans le temps. Mes logements racontent tous une histoire, de part leur nom ou leur architecture ou encore leur rue! …