Brand new fully-furnished apartment located on the top of the city with mesmerizing sky garden and lakeview, a perfect place to enjoy tranquility and fresh air with a cup of tea.
Long story with this one! Chi, running this air-bnb account, is not the actual host, her brother tien anh is, who is living next door with a really nice family + grandmother. I booked this whole apartment for 2 months. 2 separate bookings. The very first day I checked in he made …
Thank you for your such comment 1. We respect your privacy. We reminded you of our grandma’s coming, so I didn’t think that you were so surprised. This is a closed apartment and there’s no other access. Also, gardening doesn’t mean watering only. It is a combined practice required to keep the garden always clean and healthy. It also should be done early in the morning. We never think that you couldn’t do it to help us, but did you have enough time and take enough care of the garden while you had to work all day long? And why can we move the plants while the garden is the main point of the apartment? Other guests really love it. 2. You and I solved the problem, you got a full refund, and I didn’t get any penalties. We were probably done with each other that day. But Tien Anh still let you stay one more night when you haven’t found other place without charging you any fee. I think you should have appreciated that. 3. If those problems were all about Tien Anh, this rating 2* was not fair at all! I’m sorry for this not-good-at-all experience. We will fix our faults and improve the service to become better. Thank you!