Reading this had definitely made me understand that you were unhappy in our apartment.
I do aim to please all guests and am there whenever I am needed.
I personally treat guests as I would like to be treated and give them a experience that I would like myself.
I would think that is why I have gained super host.
Clean bed linen and towels are changed after every guest As standard.
I understand that we cannot please everyone, so I do welcome your comments positive or negative.
Apologies that you could not park your car at our residence earlier as we did have a previous reservation as I did inform you. This is what maybe delayed you west end show, which resulted in your bad experience to London.
Yes we are currently experiencing lovely weather in London- which would lead to more mosquitos to come out, not to mention the fact we are by the riverside.
Unfortunately there was an accident in London on your arrival- I cannot help that.
Black bin sacks are provided.
Most guests go to local supermarket that closes at 11pm to buy all amenities that are not stated on the listing.