I have rented to over 200 guests, I hope I never experience another guest like Omar. I have suggested to Airbnb to never allow him to stay at another airbnb home. He was disrespectful and tended to lie. When I arrived at the property the front door was left wide open. He used the place for 6 hours making a mess, never contacting me to see what I could do to help him out. Cockroaches? He is a cockroach. When you have a many guest as I have you get every criticism under the sun, you continue to try and improve. I will continue to try and make this place better and better. I think most people really enjoy the experience, if you want 5 star accommodations, pay for it.