I apologize you were scared .the one night you stayed of your reservation. And the bugs? I have lived in my apartment for over a year , there has never been ANY bugs in my house. You didn’t mention this until we told you that you won’t receive a refund since you wanted someone else to stay there instead of you. We understood you had an emergency, but you began spreading LIES!! ! And I was not unreachable, I am out of the country but every single time you messaged we gave a quick response back! If I could show screen shots I would for sure!!!! Please , I feel HORRIBLE for anyone that hosts you! I have NEVER HAD ANY ISSUES with anyone since I began doing AIRBNB!!!! maybe you should mention how you gave out the code of our self-check in to a complete stranger saying we rent out our rooms to ANYONE !!! You’re horrible! Horrible horrible person!!! I’m so hurt by you not caring for anyone’s safety !!