Situated at Medan Gopeng, Ipoh. Next to Istana Ipoh, Perak.
close to shopping mall (5 minutes drive to Ipoh Parade Mall and other shopping mall), fast food restaurant.
Easy to excess from main road.
Kindly be responsible to your customer eventhough it is management issue. Kindly take an action rather than talk through phone about your payment. Guard extremely rude by threatened our family. We Felt unsafe and decided not to stay at this place anymore. Improve the way you solv…
hai nurul . ^_^ i really appreciate ur comment . did u remember ? once u did ur complaint to me about the guard . i ask u to do ur checkin 1st and i will call the management and developer to settle down the issue . but u and ur family refuse to checkin as u said u felt threatened . and keep asking refund . im sorry for not be able to come to u instantly as my home was about 60km away from the apartment . so , i have to take another initiatives 1st before i can come and look up for u . u did ur complaint around 530 pm through phone call . at 7pm , i ask u to come to the apartment if u still wanted to do ur checkin as i already there to secured ur checkin and speak to the guard . at that moment , u still not cancel out ur booking . yes , we spoke to him , management , also developer and the problem solved . im truly apologize about the refund . as u can read from the airbnb policy . u would not get any refund if u cancel ur booking within 5days before checkin . and , the problem occurs was not from me . u are allowed to checkin . but u refuse to do that . u r the one who should responsible for what u had choose . i am responsible to the problem , and i choose to solve the problem rather than ignoring it . u might be forgot about what really happened on that day . not to forget , please read the airbnb and landlord booking policy before u proceed with ur booking . thanks yaa . ^_^ p/s : for ur info , the guard was already get fired because of his attitude towards everybody . not only u .
言語： Bahasa Malaysia、English