Lucaya Village 4 Bedrooms 3 Baths ID: 57419
We had a very comfortable stay at this house. The house is beautiful and really clean, it was just as we wished. It is a 10’min drive to the attractions area and quiet enough to go back and relax. However, the sink flooded since the beginning and they were not able to fix it, e…
Dear guest, thank you for taking the time to send us this report about your lodging with us. Our procedure seeks to ascertain the possible reasons that have led you to report this experience, and to seek the full satisfaction of all our clients taking a dream trip to the enchanted land of Orlando-FL. For us, every guest is very important and all feedback is considered valuable. From these contributions, we can constantly improve the procedures we have adopted to achieve excellence in our provision of quality service. For this reason, your message will be forwarded to the Department related to your criticism for analysis, evaluation and subsequent response. We are here to listen to you! Special thanks, Fidelity Vacation Homes Team
It's late give me information
Dear Adili, As you recall you did not send the requested information until your arrival date. After trying to contact you multiple times by email and phone I had to contact Airbnb to get involve. I don't understand how this could have been our mistake when you could have simply answered your email or your phone.
We are a company based in Orlando Florida, huge Disney / Universal fans who love to host families from all over the world in our wide variety of vacation rentals! We are confident our vacation home will be a great choice for your next trip! Staying at a vacation home means …