I'm a tad surprised by your 4 star overall rating, considering I offered you a service in excess of what most guests get, even cooking you vegan evening meals at £3 per head! I did this cos vegan options in Whitehaven are limited, & you had planned an unsuitably late arrival to eat out and get a decent night's sleep before your 20 mile walk! You seem resentful of my 2 other guest's, one of whom had been with me all week, his 2nd Airbnb stay with me; and my lady guest was spending her 7th weekend in a row with me, so of course I was treating them like old friends! You were just as important guests to me, but I can't be everywhere at once when 5 guests arrive simultaneously AND I'm trying not to burn the (your) dinner! My listings all make it clear that other guests may be in my other rooms, & you CHOSE the mother, brother & sister all in one room, using two floor mattresses option! - Was inevitably going to be roughing it a bit! You were the most high maintenance, & stressful group I've ever hosted, bombarding me with messages, changing your plans, moving the goalposts & requesting the 3rd person stay at the last minute, having previously said he'd be staying nearby with friends. - Remember the reciprocal, friendship ethos of Airbnb -"You are staying in someone's home" - it's not a hotel!