Stay at the famous Congress Hotel in the heart of South Beach. Located on the world famous Ocean Drive between the Versace Mansion and The Clevelander. Balcony, kitchen, modern bathroom. Rooftop pool with panoramic ocean views.
This place is totally misrepresented! The unit itself was ok, but things were very dusty and did not seem like it had been cleaned thoroughly between visitors. It is located right above a bar that is extremely loud until 3:30 every morning. There was no lock on the stairwell and …
Hello Caroline, Thank you for your feed back we are always very grateful to here our guest feed back so we could better our unit. After every cleaning the unit is inspected by a manager of the cleaning company and it gets reported back to us with pictures of the unit and we review them before guest arrives to every unit. I will report this to them and make sure this gets attended to. In regards to the bar down stairs and loud music this occurs on all hotels across Ocean Drive since it is the party section of Miami Beach (which is indicated on the details of the property). The Hotel is working on getting the KEY PADS on the stair case as well the ones on the door is not broken they where turned off since it was Spring Brake and there was a Miami Promotion booth in front of the elevators and in order for them to have access they turned the Key Pads off. The hotel has security and for the last two weeks they had security all day and all night for the safety of the guest. When you notified us about the Roof Top Bar we contacted the Front Desk and they notified us that they will no longer have a Roof Top Bar which since then we have changed the description and details of our properties. Thank you for bringing this to our attention. I am sorry that you did not enjoy your stay but we will make sure to fix the minor inconvenience and thank you again for your honest feed back. Thank you
I am a real estate agent, vacation rental property manager and vacation rental owner.