Long Island 25 is a modern 3 Bedroom Ground Floor unit with a large covered veranda leading onto a wide lawn area with a breathtaking sea view – perfect for outdoor Braaing (BBQ) and summer living for families.
The host was great at giving recommendations. She was very helpful in giving us instructions about how to get into the apartment. However, the back bedroom with two white twin beds had an infestation of ants. They were found in groups on certain spots on the sheets, making us th…
Alanna responded to all my messages quickly up to the point of her booking. As they arrived she informed me of the issue with the keys. I immediately phoned her to resolve this issue, but she did not respond to any of my phone calls or messages from that point. There are 3 guard doors in the apartment and each one's key would fit into another, but only the right key would unlock it. The ant problem could also be resolved very quickly as this is unacceptable, but she only informed me of this once she and her friends left after a 3 night stay, also asking for a discount. Neither of these problems have ever been reported by any of my guests before. I will also look into the ant problem to prevent this from happening to future guests. I have been renting out the apartment privately for several years with returning clients that love the place. Communication is key to ensure your expectations are met.